Terms of service

Terms & Service – VENSO

Welcome to VENSO. By using our website and purchasing products from us, you agree to comply with the following Terms & Service. Please read them carefully.

1. General

  • VENSO reserves the right to update or modify these terms at any time without prior notice.

  • All products are subject to availability.

  • By placing an order, you confirm that you are legally capable of entering into contracts in Bangladesh.

2. Product Information

  • We strive to ensure that all product descriptions, images, and pricing are accurate.

  • Product colors and details may slightly vary due to photography or display settings.

  • Prices are subject to change without notice, but your order will reflect the price at the time of purchase.

3. Orders & Payment

  • All orders are processed as Cash on Delivery (COD).

  • Payment must be made in full at the time of delivery.

  • Orders cannot be processed without a valid delivery address and contact number.

  • Cancellation is allowed within 2 hours of placing the order. Once the order is shipped, it cannot be canceled.

4. Shipping & Delivery

  • For details, refer to our Shipping & Delivery

5. Return & Exchange

  • For details, refer to our Return & Exchange

6. Intellectual Property

  • All content on the VENSO website, including logos, images, text, and designs, are owned by VENSO and protected by intellectual property laws.

  • Unauthorized use, reproduction, or distribution is prohibited.

7. Limitation of Liability

  • VENSO is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • We are not responsible for delays caused by third-party delivery services.

8. Privacy

  • VENSO collects customer information for order processing and delivery only.

  • We do not share customer information with third parties except for shipping or legal purposes.

  • For more details, refer to our Privacy Policy.

9. Governing Law

  • These Terms & Service are governed by the laws of Bangladesh.

  • Any disputes will be resolved in the courts of Dhaka, Bangladesh.

By placing an order, you confirm that you have read, understood, and agreed to these Terms & Service.